Frequently Asked Questions

Yes, we are licensed by the Curacao eGaming Authority and hold an ISO 27001 security certification. Our platform undergoes regular third‑party audits to ensure fair play and compliance with anti‑money laundering standards. Users must verify they are 18+ and residents of permitted jurisdictions before registering.

We support Visa, Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer, plus crypto deposits (BTC, ETH, USDT). E‑wallet withdrawals are processed within 24 hours; card and bank transfers take 3–5 business days. Crypto withdrawals are instant after blockchain confirmation.

Our predictions combine historical head‑to‑head data, recent team form, player injury reports, and tactical analysis from certified analysts. This data is fed into proprietary AI models that are then reviewed by our in‑house experts before publishing. We also factor in real‑time odds movements from major sportsbooks to increase accuracy.

You may cancel any recurring subscription from your account dashboard before the next billing date; the cancellation takes effect immediately. Refunds are offered within 7 days of the original purchase if you are not satisfied, provided the predictions have not been accessed. After 7 days or if content has been used, no refund is issued.

We use TLS 1.3 encryption for all data in transit and AES‑256 for data at rest. New accounts undergo a quick KYC check (ID and proof of address) within 48 hours, which helps prevent fraud and ensures compliance with gambling regulations. Two‑factor authentication (2FA) is available and recommended for all users.

When a match is postponed, all wagers remain pending until the official rescheduled date is announced, up to a maximum of 72 hours. If the match is cancelled, the wager is voided and the stake is returned to your account within 24 hours. No additional fees or penalties are applied.